COVID-19 Update | Global Next Day Shipping Mon-Sat*

Shipping

***All orders ship from the United States***

DOMESTIC (U.S.)

//Domestic orders are shipped next day Mon-Sat via USPS®, UPS® or DHL®. In the event of inclement weather, please allow an additional 1-2 days to process and ship your order. Because order volume is higher during Promotional and Sale events, please allow 3-5 days to process and ship your order. Weekends and Holidays are excluded.

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FREE DOMESTIC (U.S.) SHIPPING

//Domestic orders that subtotal $70 or more are eligible for FREE standard shipping. No code required.

//If a shipping fee (other than a standard rate) is voluntarily selected at checkout, the buyer will be charged.

//All “FREE U.S. Shipping” promotional codes apply to first class or standard shipping rates only; based on weight of package.

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INTERNATIONAL SHIPPING

//International orders receive 20% OFF shipping rates, unless otherwise stated. No minimum purchase. The discounted shipping rates are automatically calculated at checkout.

//International orders are shipped next day Mon-Sat via USPS®, UPS® or DHL®. In the event of inclement weather, please allow an additional 1-2 days to process and ship your order. Because order volume is higher during Promotional and Sale events, please allow up to 3-4 business days to process and ship your order. Weekends and Holidays are excluded.

//Depending on the shipping option selected at checkout and destination, delivery time may vary between 3-30 days.

//We are not responsible for any duty fees, custom fees, import fees or applicable international taxes.

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CANADA SHIPPING

//To avoid the inconvenience of our Canadian customers paying import fees in order to receive their package, all Canada orders will ship via USPS.

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INTERNATIONAL SHIPPING RATES

//How Are International Shipping Rates Calculated? The heavier the package weight, the higher the shipping cost. In addition, shipping rates are adjusted by shipping carriers.

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SHIPPING RATE CHANGES IN 2020

//USPS - Effective 1/26/2020, USPS shipping rates will increase up to 4.1%.

//UPS - UPS rates will not increase when shopping on our site.

//DHL - Effective 1/1/2020, DHL shipping rates will increase up to 5.9%.

Note: Shipping carriers are responsible for adjusting and updating their shipping rates, not Wraps Adorn.

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SHIPPING ADDRESS

//Orders are mailed to the shipping address provided at checkout and cannot be modified once the order is complete. Please verify that all shipping information, including Apt, Floor, Suite, Unit, etc., is provided and accurate prior to completing checkout.

//If an Apt, Floor, Suite, Unit, etc. was not entered at checkout in error, please contact us immediately at info@wrapsadorn.com so that we can update the shipping address before the order is processed. Since some orders are processed within the hour of receipt, contacting us with any shipping address update is important.

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***DISCLAIMER***

DELIVERY TIME

//Estimated delivery time is provided by the shipping carrier selected at checkout and may vary depending on shipping destination, Holiday season and/or inclement weather. Packages may either arrive earlier, on-time or after the estimated delivery date. Once your package is marked shipped and in transit, we are not responsible for the courier transit route or guaranteed on-time delivery.

//For delivery status on your package, please have your tracking number readily available and contact the appropriate shipping carrier selected at checkout below: 

• USPS.com® or call USPS® at toll-free 1 (800) 275-8777

• UPS.com® or call UPS® at toll-free 1 (800) 742-5877

• DHL.com® or call DHL® at toll-free 1 (800) 225-5345

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DELIVERED, BUT MISSING PACKAGES

//For the protection of our business, once your package is confirmed “Delivered,” we are not responsible for missing or stolen packages. Any reimbursement must come directly from the shipping carrier selected at checkout. Please visit the appropriate website above to file a claim.

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LOST PACKAGES IN TRANSIT

//If your package has not been delivered in the given delivery time-frame, please contact the shipping carrier selected at checkout, so that they may investigate on the location of your package(s).

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DAMAGED PACKAGES

//If your package arrives damaged, you may be eligible for an exchange. Please visit our Returns Policy page and review the Exchange / Store Credit section for details. 

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RETURNED (RPO) PACKAGES

//If a package is returned to us by the shipping carrier due to an invalid mailing address, we will issue a partial refund minus the shipping fee.

//Once the refund is confirmed, the buyer may place a new order at their convenience.

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