COVID-19 Update | Global Next Day Shipping Mon-Sat*

Returns Policy

***By purchasing from Wraps Adorn LLC, you are agreeing to our Terms and Conditions.***

REFUNDS

//Due to hygienic reasons and store policy, all sales are final and returns are not accepted. To ensure customer satisfaction, all orders are quality control inspected for possible damages prior to shipping.

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EXCHANGE / STORE CREDIT 

If your order does not meet the conditions listed below, you will not be eligible for an exchange and the merchandise is yours to keep.

//Unopened merchandise or damaged merchandise due to courier handling are eligible for exchange or store credit.

//Buyer has 7 days upon receipt of package to initiate an exchange or store credit by emailing Wraps Adorn customer care at info@wrapsadorn.com.

//Sale items are final sale and not eligible for exchange or store credit, unless it's delivered damaged by courier handling.

//We cover the return shipping fee and the buyer is responsible for the re-shipping fee.

//Upon our receipt of the returned merchandise, we will either mail the exchanged item(s) or email a store credit code, as requested by the buyer.

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FINAL SALE

//After 7 days upon receipt of package (applies to exchanges only)

//Face masks

//Opened, worn, soiled or washed merchandise

//Jewelry, loc adornments and lapel pins

//Fedora hats

//Sale items

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CANCELLATIONS

//Cancellations are not accepted. Carefully consider all information at checkout prior to completing your order.

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DELIVERY TIME

//Estimated delivery time is provided by the shipping carrier selected at checkout and may vary depending on shipping destination, Holiday season and/or inclement weather. Packages may either arrive earlier, on-time or after the estimated delivery date. Once your package is marked shipped and in transit, we are not responsible for the courier transit route or guaranteed on-time delivery.

//For delivery status on your package, please have your tracking number readily available and contact the appropriate shipping carrier selected at checkout below: 

• USPS.com® or call USPS® at toll-free 1 (800) 275-8777

• UPS.com® or call UPS® at toll-free 1 (800) 742-5877

• DHL.com® or call DHL® at toll-free 1 (800) 225-5345

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LOST PACKAGES IN TRANSIT

//If your package has not been delivered in the given delivery time-frame, please contact the shipping carrier selected at checkout, so that they may investigate on the location of your package(s).

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DAMAGED PACKAGES

//If your package arrives damaged, you may be eligible for an exchange. Please review the Exchange/Store Credit section above. 

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RETURNED (RPO) PACKAGES

//If a package is returned to us by the shipping carrier due to an invalid mailing address, we will issue a partial refund minus the shipping fee.

//Once the refund is confirmed, the buyer may place a new order at their leisure.

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DELIVERED, BUT MISSING PACKAGES

//For the protection of our business, once your package is confirmed “Delivered,” we are not responsible for missing or stolen packages. Any reimbursement must come directly from the shipping carrier selected at checkout. Please visit the appropriate website above to file a claim.

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//When mailing packages to us, please use a trackable shipping service. Once a package is in transit, we are not responsible for lost or stolen packages. If your package goes missing, please contact the courier service you selected for further investigation of to file a claim.

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Mail all packages to:
Wraps Adorn LLC
PO Box 1574
Allentown, Pennsylvania 18105
United States